Crisis Communication Resources

You’llĀ  also receive free access to supporting materials, including:

  • Printable Handout – “Practicing Person-Centered Communication with People Living with Dementia” – 6 Effective Communication Strategies to Remember
  • Downloadable Case Study
  • Complete Webinar Video Recordings and Transcripts

Past Webinars

Introducing The Eden Lab – Trans Health & LGBT Aging


  • Dr. Marilyn Gugliucci, Professor and Director of Geriatrics Research, University of New England
  • Dr. Tonia Nguyen, Project Coordinator & Trainer, Front Porch Communities
  • Dr. Jaime Hannans, Associate Professor of Nursing, California State University Channel Islands
  • Erin Washington, Co-Founder, Embodied Labs
Investing in Your Staff During Stressful Times: How Immersive Training Affects Emotional Intelligence – A Case Study in Senior Living


  • Mimi DeVinney, Dementia Care Specialist, St. John’s Home
  • Carrie Cusker, Nurse Educator, St. John’s Home
  • Jill Vitale-Aussem, President & CEO, The Eden Alternative
  • Susan Ryan, Senior Director, The Green House Project
  • Erin Washington, Co-Founder, Embodied Labs
Immersive Learning: Embodied Labs Helps Prepare Frontline Healthcare Heroes during COVID-19


  • Dr. Neelum Aggarwal, Population Health Neurologist, Rush University
  • Letisa Woodberry, CNA & Professional Caregiver, North Carolina
  • Mary Margaret Morris, MSW, CDP, Memory Care Coordinator, Chicago Methodist Senior Services
  • Jenny West, Community Educator, Family Means
Remaining Human in the Age of Social Distancing: Caring for People Living With Dementia During COVID19


  • Cara Schuster, RN, Chief Clinical Officer, Ohio Masonic Home
  • Ginna Baik, Senior Care Practice Leader, CDW Healthcare
  • Mary Furlong, CEO & Founder, Mary Furlong & Associates, Producer of Longevity Venture and Business Summits
  • Mary Haynes, CEO, Nazareth Home
  • Maddy Dychtwald, Co-Founder, Age Wave
Through the Eyes of Someone Living with Dementia: Practicing Person-Centered Communication During COVID19


  • Dr. Ken Dychtwald, CEO & Founder, Age Wave
  • Dr. Neal Buddensiek, Chief Medical Officer, Benedictine Health System
  • Dr. Jaime Hannans, Associate Professor of Nursing, CSU Channel Islands
  • Kari Olson, Chief Innovation & Technology Officer, Front Porch Communities
  • Jeannee Parker Martin, CEO & President, LeadingAge CA

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